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Travel & Tourism

IATA – Foundation in Travel & Tourism Diploma

Duration
6 Months
Format
Online
Skill Level
Beginner to Advanced

Course Details

  • Payment
    Flexible payment options
  • Core Skills
    Travel & Tourism, Airfares & Ticketing, Travel Documentation, Customer Service, GDS & Reservations & Professional Communication
  • Eligibility
    No Minimum Educational Qualification Required | Age: 18+ Years
  • Batches
    Weekdays/ Weekend batches available

About the course

Travel and Tourism is one of the world’s fastest-growing industries, connecting people, destinations, cultures and businesses. With 200+ million people employed globally, the sector offers diverse career opportunities across airlines, travel agencies, tour operations, hospitality, corporate travel and online travel platforms.

India is emerging as a major travel market, driven by strong domestic tourism, expanding international connectivity and growing outbound travel. In 2025, India recorded 4.29 billion domestic tourist visits and 53 million international tourist visits, while the sector supported around 84.63 million jobs in 2023–24.

Technology is also transforming travel through GDS, online reservations, digital platforms and automation, creating demand for professionals with both industry knowledge and practical technical skills.

The IATA Foundation in Travel & Tourism Diploma with GDS Diploma equips learners with essential industry knowledge, practical training and hands-on GDS skills to build a career in India’s growing travel industry and beyond.

Why Choose This Course?

Turn your interest in travel into industry-ready skills.

The IATA Foundation in Travel & Tourism Diploma builds your understanding of the travel industry, covering travel geography, reservations, airfares, ticketing, travel operations and customer service.

With IATA-recognized training and practical learning, gain the knowledge and confidence to pursue career opportunities across the travel and tourism sector.

What the course covers

Build essential knowledge and practical understanding of the travel industry, including travel products, customer service, fares, documentation and GDS.

01

Travel & Tourism Industry and Working Environment

Understand the travel industry structure and how airlines, travel agencies, tour operators, hotels and other travel businesses work together.

02

Travel Geography & Industry Codes

Learn essential travel geography and industry codes used for planning, reservations and communication.

03

Travel Documents & Passenger Experience

Understand key travel documents, requirements and the airline passenger journey from booking to travel.

04

Air Transport Products & Services

Learn about airline products and services and how to identify suitable air travel options for travellers.

05

Rail, Hotel, Car Rental, Cruise & Tours

Explore major travel products beyond air travel and understand how they can be combined into complete travel solutions.

06

Customer Service

Develop essential customer service skills to understand traveller needs, communicate effectively and provide assistance.

07

Airfares & Ticketing

Understand the fundamentals of airfares, ticketing and their connection with flight reservations.

08

Visa & Travel Requirements

Learn about visas, travel documents and other requirements for international travel.

09

GDS Functionality

Understand GDS fundamentals and learn how Amadeus/Galileo/Sabre support travel reservations.

10

Business Communication

Develop communication and interpersonal skills for effective interaction with travellers and travel businesses.

Course outcomes

By the end of the course, you will be able to:

Understand Travel Operations across key travel businesses and products.
Handle Reservations, Airfares & Ticketing with confidence.
Use GDS Platforms including Amadeus, Galileo and Sabre.
Manage Travel Documentation & Visa Requirements.
Deliver Professional Customer Service & Communication.
Apply Your Skills to real-world travel scenarios and career opportunities.

Career opportunities

Explore career opportunities across different areas of the travel and tourism industry, depending on your skills, qualifications and experience.

Travel Agencies & Tour Operators

Travel consultation, reservations, itinerary planning and tour operations.

Corporate Travel

Business travel bookings, coordination and corporate travel services.

Hotels & Hospitality

Accommodation reservations and travel-related customer service.

Online Travel & Travel Technology

Digital travel platforms, reservations and travel technology services.

GDS & Reservation Operations

Travel reservations, ticketing and distribution-related roles.

Destination Management & Tourism Services

Tours, experiences, destination services and travel coordination.

These opportunities extend across India and the global travel industry.

Certification

IATA - Foundation in Travel & Tourism Diploma: Successfully complete the examination to earn the IATA Foundation in Travel & Tourism Diploma, a globally recognised certification that can support your pursuit of career opportunities across the travel and tourism industry globally.

Course FAQ

Ready when you are

Start IATA – Foundation in Travel & Tourism Diploma

Weekdays/ Weekend batches available